In most cases users check just the features they will get with a particular cloud hosting plan and tend to forget something just as essential - the service uptime. As effective as a plan might be, common downtimes may lead to lower search engine rankings and lost potential customers whatever the explanation for them could be. After all, really a few people would come back to a website which is not available 1 / 2 of the time, not mentioning the wasted capital in case you have invested in a marketing campaign. For this reason, whenever you purchase a new web hosting package, you should make sure that the service is going to be stable and your Internet sites will be online 24/7. This means more visitors, or in case that you've got an online store, for example, better uptime would mean more satisfied customers.

Service Uptime Guarantee in Cloud Hosting

When you buy a cloud hosting plan from us, we guarantee that your Internet sites are going to be functioning at least 99.9% of the time. We have virtually got rid of the web hosting server downtime by using an innovative cloud hosting platform in which separate clusters of servers deal with every portion of the overall service - files, databases, email messages, and so forth. In that way, if there is an issue with a server, the other machines in the cluster shall simply take over and your internet sites will not be affected the slightest bit. To prevent any infrastructure troubles, we furthermore have diesel-powered backup generators and several independent Internet providers. Qualified professionals monitor the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server solutions feature a 99.9% uptime guarantee. As a matter of fact, you won't detect any downtime or service disturbances at all due to the fact that we use an innovative cloud platform and rather than handling everything on just a single server as most companies do, we have independent clusters of web servers that handle each and every service - files, emails, CP, databases, and so forth. We also have a custom load-balancing system, so our website hosting service is far more stable than what you'd typically find on the market. To ensure that nothing will interrupt the work of your sites, our web server facilities have diesel backup generators and several separate Internet providers. We've got hardware and software firewalls to prevent DDoS attacks and staff monitoring the servers 24/7 to tackle any software issue that may appear.

Service Uptime Guarantee in Dedicated Servers

All of our dedicated plans feature a 99.9% hosting server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We check out every single server diligently before we hand it over to the client and we employ new hardware components to prevent any probability of hardware problems. Any unanticipated software problems can be resolved promptly by our system administrators as they keep tabs on all of the servers 24/7. To prevent infrastructural troubles, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper operation of your websites.