Live Chat Support in Cloud Hosting
We supply a live chat assistance service for all cloud hosting plans that we offer and we are able to assist you with almost everything in real time. If you don't have an account with us yet, we are able to give you more details about the plans so as to help you to choose the most appropriate package. In case you are a current customer, we are able to assist you with any general or billing issue in addition to with a number of common tech troubles, for instance an e-mail address installation in a desktop e-mail client. When you can't give us a call for some reason or you're in a country where we do not have a local telephone number, the live chat is the best option to contact us. Of course, some issues need additional time to analyze and test, which means that you'll need to open a support ticket to our technicians, still, we're able to save you time and help you with various problems on the chat.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is accessible to all of our potential and current customers. In case you are searching for a new hosting account, you're able to chat in real time to one of our agents and get more details about our semi-dedicated hosting plans so that you can pick the perfect package for your sites. In the event that you already have an account with us, we'll be able to support you timely with general, billing and first-level techissues. Although in some instances you may have to open a support ticket because there're situations that can't be resolved through a live chat, we will be able to assist you with lots of common jobs, like setting up an email account in an e-mail client or forwarding one domain to another. In this way, you'll take advantage of prompt assistance and you will save many hours.