Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering high–quality support on time is our main priority, so that we back up each cloud hosting plans plan with a 1–hour ticket resolution warranty. At the time you present a ticket or drop a message, our customer tech support staff will try their best to offer the most satisfactory answer to your case and to give you advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our crew of professionals is going to be on the web for you 24x7x365 to reply to all your problems and to deal with any problem you will have. You will be able to submit a tech support ticket from the Self-Server.net Web Control Panel or send us an e–mail message any time. Additionally, on business days, you can easily phone us or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Self-Server.net’s Control Panel gives you a wide–ranging knowledge base that is included in all sections. In each area, you’ll find a Help control key which will load for you a group of step–by–step tutorials on how to work with a specific element or execute a particular action. Additionally, we have generated course videos that allows you to get a better idea of the Control Panel’s interface.