Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Control Panel you can find an exhaustive Help Center section featuring plenty of how–to articles and regularly asked questions. They are compiled by our support team of trained technicians. Just type in your question and our clever platform will give you the best possible answer.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to see how a task is fulfilled or how a problem is remedied, rather than just reading about it, have a look at our compilation of educational video tutorials. They address lots of different issues and will help you quickly find your way around our Web Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 technical support service with a one–hour response guarantee. Our team of knowledgeable techs will be at your disposal to attend to all the inquiries that you could possibly have. During non–busy hours, an answer will be offered in even less than 20 minutes.