A lot of users who begin using their first hosting account, or switch companies, typically have questions with regard to how particular procedures are done or encounter predicaments when setting up different things, including e-mails, site settings, etc. This is the reason why, many providers have prepared documentation with common questions and issues so as to help their clients receive information quickly and easily. As a result, the customer service staff can dedicate more time to actual issues that particular customers may be experiencing, as the solution for the smaller things will already be available online and customers can deal with them without having to touch base with the customer service staff. Having in-depth documentation is really important, especially for new users with zero previous experience, since the web hosting service entails an enormous number of features and lots of individuals can become confused about what action to take. A good knowledge base can both help you accomplish the tasks that you need and get to know how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with an elaborate knowledge base where you can find information on all the complications that you could come across and their solutions. You can get to know how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are correct, but nonetheless you’re unable to send emails, for instance. We have tried our very best to be as thorough as possible and to cover all possible options so as to save you time and to present you with different solutions for each and every problem. The knowledge base contains informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, while if you prefer to browse the complete article list, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting plans, will permit you to access the comprehensive online documentation that we’ve compiled for you. The articles feature general information on our services, educational tutorials about the various features that you can access, plus troubleshooting instructions that can help you recover common issues that you could encounter. The topics that we’ve covered include just about everything, from uncomplicated things such as how to host a brand-new domain name in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a specific Control Panel section will always be available on the right side of the page that you are on, whilst the whole article collection can be accessed through the all-encompassing Help section.